Not happy with the tiles you received? We will happily accept your return. Your satisfaction is our priority and we want all of our customers to love their new tiles.* *T&C's Apply

Simply place your order online and select Click & Collect at checkout. You can leave us a note with your preferred pick-up time, and our sales team will be in touch to confirm your collection time.

Absolutely! We offer free samples in our showroom, so you can see and feel the tiles in person before making your decision.

Prefer to shop from home? You can order up to 5 samples online for just $15, including delivery, and have them shipped straight to you.

A shade batch refers to the specific production batch that a tile comes from. Tiles produced at different times can have slight variations in colour, tone, texture or finish, even when they are the same tile, colour and product code.

This is why we recommend ordering enough tiles for your project from the same batch wherever possible. Mixing different batches can result in noticeable shade variations once the tiles are installed.

Our tip: Always check that your tiles are from the same shade batch before installation, and keep a few spare tiles from the batch for future repairs or replacements.

We sure do! We offer trade pricing for eligible trade customers. Simply visit our Trade Centre with your trade ABN to get started and speak with our team about opening a trade account.